Welcome to Cream X Emirates! We are committed to providing a seamless shopping experience. Please review our shipping policy for details on delivery, costs, returns, and more. We currently ship to all locations across India. Our delivery partners include Indian Postal Service, DTDC, ST Courier, and Professional Courier to ensure your orders are delivered safely and efficiently.
Shipping Costs:
Shipping is free for all orders within Kerala. For other regions, the shipping cost is calculated based on the distance from our facility in Kerala. The exact charges will be displayed at checkout.
Order Processing Time:
Orders are typically processed and dispatched within 1-2 business days of payment confirmation. Once shipped, you will receive a notification with the necessary details.
Delivery Timeline:
The delivery timeline varies depending on your location and the courier service.
- Minimum delivery time: 7 business days.
- Maximum delivery time: 15 business days.
Order Tracking:
Tracking is available through the payment method platform used during your purchase. This will help you stay updated on your order’s status.
Returns & Refunds:
Returns and refunds are only permitted for items that arrive damaged or have shipping-related issues. To initiate a return, please ensure you have the receipt or proof of purchase. You must request the return within 4 days of receiving your item. The product must be in its original packaging to qualify for a return.
You can email us at creamxemiratesofficial@gmail.com or send a WhatsApp message to 7306859618 for quicker support. Once your return request is approved, returns must be sent to the following address:
Return Address:
Cream X Emirates
18/144, Perunna
Changanasserry, KTM
Pin: 686102
Phone: 9846438970
Please note that return shipping costs will be the customer’s responsibility unless the product is defective or damaged.
Thank you for choosing Cream X Emirates. If you have any questions, feel free to contact us through the provided email or WhatsApp.
